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An investigation by the Ombudsman led to over €46,000 in backdated State pension payments being awarded, after a review found that a Department of Social Protection office had provided incomplete advice. The case, included in the recently published 2023 Annual Report, highlights the importance of clear and accurate information when people are making decisions about their entitlements.

There are some 259 million widows around the world, and nearly half are living in poverty. Widows are often stigmatized by their families and communities. Many suffer discrimination based on age and gender. Some have lived lives marked by physical and sexual abuse. Older widows often have few economic assets, after a lifetime of hard but unpaid work. Even in developed countries, the value of women’s pensions can be some 40 per cent lower than men’s. Younger widows face other challenges, as heads of households with childcare responsibilities and very limited economic opportunities.

Important updates to the Ombudsman process are now law in Ireland. For widowed people facing issues with social welfare, pensions, mortgage protection, or life insurance claims, these changes promise faster and fairer outcomes.

Household Benefits Package Backdated for Widow Ombudsman Peter Tyndall agreed with widow that her Household Benefits Package should be backdated. His annual report for 2017 was published today after he received over 3,000 complaints about providers of public services last year. Background To The Complaint A woman complained about the Department of Social Protection’s refusal to backdate her payment under the Household Benefits package. The woman applied for the package almost a year after her husband’s death. The package was awarded from the date of her application. The woman believed that the package should have been backdated to the time that she was awarded a Widow’s Contributory pension a year earlier.

The Loneliness Taskforce was established by Dr. Keith Swanick in collaboration with the CEO of ALONE, Seán Moynihan, to coordinate a response to the epidemic of loneliness and social isolation in Ireland. Through its work, the Loneliness Taskforce is seeking to increase awareness about the issue and to produce a set of recommendations for Government, state agencies and all policy makers. Over 300 submissions have been received by the Taskforce sent from the general public, Oireachtas and Northern Ireland Assembly Members, MEPs, NGOs, Local Authorities, Public Participation Networks, and Volunteer Networks across the country, both North and South. The establishment of the Taskforce has created a much-needed national conversation on the loneliness and social isolation faced by people in Ireland.

Funeral delays in Ireland are becoming an increasing concern for bereaved families. In recent weeks, coroners and pathologists have warned that staffing shortages within...

The new Minister for Social Protection Leo Varadkar has reminded families that the Back to School Clothing and Footwear Allowance will be made available again this year, and urged families who are not automatically entitled to make an application before the August deadline. “The support provided through the Back to School Clothing and Footwear Allowance helps parents with the cost of the new school year. The Department of Social Protection has allocated €38.8 million for the payments this year. I want to remind families who do not automatically receive the allowance that they can still make an application before the August deadline,” Minister Varadkar said.

Comptroller & Auditor General Report Widows’/widowers’/surviving civil partners’ contributory pension is a weekly payment to the husband, wife or civil partner of a deceased person. It...

Department of Social Protection failed to inform Widower of entitlement to pension. A man whose wife died in 1998 brought a complaint to the Ombudsman,...

How to Apply for a Child Passport After a Parent Dies in Ireland Planning a holiday with children can be an important step for families...