News

The five main Irish Banks have committed to improving the treatment of bereaved customers by establishing a common commitment of care.

Important updates to the Ombudsman process are now law in Ireland. For widowed people facing issues with social welfare, pensions, mortgage protection, or life insurance claims, these changes promise faster and fairer outcomes.

If you are widowed and were working up until March 13th, you can claim the COVID-19 Pandemic Unemployment Payment and it will be paid in addition to your widowed pension. To apply for the new COVID-19 Pandemic Unemployment Payment you can apply online at mywelfare.ie If you require a form posted out, it can be requested both online or by calling the emergency phone number 1890800024

Deaths in Ireland are rising faster than supports A new report on death and bereavement warns that the number of deaths in Ireland will rise...

The Irish government is introducing the Bereaved Partner’s Pension to extend bereavement benefits to long-term cohabiting partners. The move follows a 2024 Supreme Court ruling and has been broadly welcomed, though advocacy groups are calling for further consultation and key amendments.

The Loneliness Taskforce was established by Dr. Keith Swanick in collaboration with the CEO of ALONE, Seán Moynihan, to coordinate a response to the epidemic of loneliness and social isolation in Ireland. Through its work, the Loneliness Taskforce is seeking to increase awareness about the issue and to produce a set of recommendations for Government, state agencies and all policy makers. Over 300 submissions have been received by the Taskforce sent from the general public, Oireachtas and Northern Ireland Assembly Members, MEPs, NGOs, Local Authorities, Public Participation Networks, and Volunteer Networks across the country, both North and South. The establishment of the Taskforce has created a much-needed national conversation on the loneliness and social isolation faced by people in Ireland.

Ombudsman Peter Tyndall recently published the first casebook for County Clare. He was asked to examine the case of a widow who, after her husbands death, wasn't informed of her entitlement to Household Benefits Package.

The Irish Pharmacy Regulator approved restrictive new rules on Thursday which put jobs at risk and the possibility of rural pharmacy closures. These new rules will mean registered Pharmaceutical Assistants, like Marie and Sarah, will no longer be legally allowed to provide professional temporary cover for a pharmacist. Marie spoke of how, “I still have a mortgage so am worried about keeping my family home as I am a widow with a disabled adult living with me”. Sarah added, “I will be out of a job. I am only 60 and state pension only available at 67…I have two children in college…it will be a financial disaster…I need my work and my money”.

Managing Alone MABS At a very vulnerable time in life the partner of a deceased person is required to make decisions involving financial matters that...

An investigation by the Ombudsman led to over €46,000 in backdated State pension payments being awarded, after a review found that a Department of Social Protection office had provided incomplete advice. The case, included in the recently published 2023 Annual Report, highlights the importance of clear and accurate information when people are making decisions about their entitlements.